COLLECTION OF YOUR PERSONAL INFORMATION
Personal Information That You Elect To Provide Us
We collect personal information that you voluntarily provide to us when you: use or Site, communicate with us, sign up for our newsletter or email list, make a purchase or place an order, use our services, provide us personal information, update or add information to our records, chat or otherwise correspond with customer support, or when you otherwise correspond with us.
The types of personal information we collect include:
Contact information, such as your name, your family members’ name, shipping, delivery or mailing address, email address, and telephone number. We may use this information to fill your order for merchandise or food, add you to our email list, or send you our newsletters and promotions.
Other personal information that you may voluntarily elect to provide to us, including, for example, when placing an order for food or merchandise. We never request that you provide us with sensitive information about your health or diet, but we note that sometimes customers elect to share sensitive personal information with us through chat services, postings or customer service interactions.
Personal Information Provided By Third-Party Sources
Information from third parties, such as personal information provided by the third party that manages our loyalty reward program and mobile application. This personal information may include, for example, your contact and order information. Our mobile application and loyalty rewards program are managed by a third party — Tap Mango. Tap Mango is a third party that collects and processes your information when you use the mobile application or join a loyalty rewards program and we encourage you to read their privacy policies and notices concerning the personal information collected.
Data From Contests, Giveaways, and Surveys You Elect to Participate In
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Electronic Information We Automatically Collect
We may also collect electronic information related to your visit to the Site. The personal information our systems automatically collect when you access the Site, may include your IP address, your browser type and identifier, your operating system, your access times, and the web pages you have viewed directly before and after accessing the Site.
We may also collect information concerning your mobile device, such as your mobile device advertising ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. We may use your geo-location to provide location based services or advertising.
USE OF YOUR PERSONAL INFORMATION
We use your contact information and credit card information to process and deliver your orders and for other business purposes such as to send you a newsletter you requested.
Having accurate personal information about you permits us to provide you with a smooth, efficient, and customized experience when you visit the Site and to serve our other lawful business purposes. Specifically, we may use personal information collected about you to:
- Administer sweepstakes, promotions, discounts and contests.
- Compile anonymous or aggregated statistical data and analysis for use internally or with third parties.
- Create and manage your order.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Remember you so that we can make your future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your and other users’ experience with the Site.
- Market our services and products to you and others.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Site.
- To fulfill the purpose for which the personal information was originally provided.
Personal information will be stored as long as the information is required to fulfill our legitimate business needs or the purposes for which the information was collected, or for as long as is required by law.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We may share personal information we have collected about you in certain situations with third parties and our service providers as set forth below. We do not sell your personal information to third parties. Your personal information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of personal information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, to maintain the security of our Site or to protect the rights, property, and safety of others, we may share your personal information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection.
We may share your personal information with third parties that perform services for us or on our behalf, including payment processing, Site analysis and development, email delivery, hosting services, customer service, shipping, our rewards program, our mobile application and marketing assistance.
If you interact with other users of the Site in community sections we and those users may see your name if you share it, other personal information, and descriptions of your activity, that you elect to provide. When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies, pixels, web beacons and similar tracking technologies in order to provide advertisements about goods and services of interest to you.
We may share your email address with third parties who provide marketing services on our behalf to compile lookalike audiences for targeted advertising. The use of your email for this purpose will not result in your being sent advertisements by the third party.
Our Business Partners
We may share your personal information with our business partners to offer you certain products, services or promotions or to administer to your orders.
Sale or Bankruptcy
Other Third Parties With Whom You Share Personal Information
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
We use both first and third party cookies, and both session and persistent cookies, on our Site.
Your browser may be set to accept cookies by default. If you do not want cookies placed in your browser, you may be able to turn that feature off or permit certain types of cookies by changing the settings on your browser. Please consult your Internet browser’s documentation for information on how to do this. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
LINKS TO THIRD-PARTY WEBSITES
SECURITY OF YOUR INFORMATION
We use reasonable administrative, technical, and physical security measures to protect the privacy and security of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online may be intercepted or misused by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you are under 13, do not access, use or provide any information on the Site or on or through any of its features. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
DO WE HONOR DO-NOT-TRACK FEATURES?
Your web browser may include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
OPTIONS REGARDING YOUR PERSONAL INFORMATION
Personal Information In Our Records
You may at any time request to review, change or delete the personal information by:
- Contacting us using the contact information provided below
Emails and Communications From Us
If you no longer wish to receive correspondence, emails, or other communications from us, including marketing materials, you may opt-out by:
- Contacting us using the contact information provided below
- Selecting the Unsubscribe feature on emails you received from us
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site or our mobile application, but please be aware that the data may not be completely or comprehensively removed from our systems.
If you have any questions or concerns, please contact us.
Effective: January 10, 2019
Last Updated: July 14, 2021